Return & Refund Policy
Return & Refund Policy
At MEYER'S, we want you to be satisfied with your purchase. If you are not completely happy, we’re here to assist you.
Returns
You may request a return within 30 calendar days of delivery. To be eligible for a return, items must be unused, in their original condition, and include the original packaging whenever possible.
Non-Returnable Items
- Gift cards
- Custom or personalized products
- Final sale items
How to Initiate a Return
Please contact our support team at keagylangenessbv493@gmail.com with your order details. Once your return is approved, we will provide you with detailed return instructions.
Return Shipping
Customers are responsible for return shipping costs unless the item you received is defective, damaged, or incorrect. Shipping fees are calculated and displayed at checkout during purchase but are non-refundable unless the return is due to our error.
Refunds
After we receive and inspect your returned item (please allow 1-2 business days for processing):
- Approved refunds will be issued to your original payment method.
- Refunds will typically be processed within 5-7 business days.
Damaged or Incorrect Items
If your item arrives damaged, defective, or you receive the wrong product, please contact us within 7 days of delivery at keagylangenessbv493@gmail.com so we can resolve the issue promptly.
Order Cancellations
Orders can be cancelled within 24 hours of placing your order. Please contact us immediately if you wish to cancel at keagylangenessbv493@gmail.com.
Shipping Time
Delivery usually takes between 5-10 business days after your order has been processed.